:root{--ink: #0e1714;--ink-soft: #42534c;--paper: #edf2ef;--panel: rgba(250, 252, 251, .9);--line: rgba(14, 23, 20, .1);--accent: #0f766e;--accent-deep: #0b5a54;--campdesk: #0f766e;--ernsthaus: #334155;--ok: #15803d;--warn: #b45309;--danger: #b91c1c;--shadow: 0 20px 48px rgba(14, 23, 20, .1);--radius: 16px;--font-display: "Syne", "Avenir Next", sans-serif;--font-body: "IBM Plex Sans", "Segoe UI", sans-serif;color:var(--ink);background:radial-gradient(1000px 520px at -5% -20%,rgba(15,118,110,.16),transparent 55%),radial-gradient(800px 480px at 110% 0%,rgba(51,65,85,.12),transparent 45%),linear-gradient(180deg,#f4f7f5,#e8eee9);font-family:var(--font-body);line-height:1.45;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased}*{box-sizing:border-box}html,body,#root{min-height:100%}body{margin:0}a{color:inherit}button,input,select,textarea{font:inherit}.app-shell{min-height:100vh;display:grid;grid-template-rows:auto 1fr}.topbar{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1rem 1.5rem;border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#f4f7f5d1;position:sticky;top:0;z-index:10}.brand{display:flex;flex-direction:column;gap:.1rem;text-decoration:none}.brand strong{font-family:var(--font-display);font-size:1.35rem;letter-spacing:-.03em;font-weight:700}.brand span{font-size:.78rem;color:var(--ink-soft)}.topbar-meta{display:flex;align-items:center;gap:.75rem;font-size:.9rem}.main{width:min(1180px,calc(100% - 2rem));margin:0 auto;padding:1.75rem 0 3.5rem}.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:1.25rem}.hero-login{min-height:100vh;display:grid;place-items:center;padding:1.5rem}.hero-card{width:min(420px,100%);padding:2rem 1.75rem;border-radius:24px;background:linear-gradient(165deg,#fafcfbfa,#ecf2eff0);border:1px solid var(--line);box-shadow:var(--shadow);animation:rise .55s ease both}.hero-card h1{margin:.35rem 0 .5rem;font-family:var(--font-display);font-size:clamp(2rem,5vw,2.55rem);letter-spacing:-.04em;line-height:1.05}.hero-card p{margin:0 0 1.5rem;color:var(--ink-soft)}.eyebrow{display:inline-block;font-size:.75rem;letter-spacing:.14em;text-transform:uppercase;color:var(--accent-deep);font-weight:600}.btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:1px solid transparent;border-radius:10px;padding:.7rem 1.15rem;cursor:pointer;background:var(--ink);color:#fff;font-weight:600;transition:transform .15s ease,background .15s ease,opacity .15s ease}.btn:hover{transform:translateY(-1px);background:var(--ink-soft)}.btn:disabled{opacity:.55;cursor:not-allowed;transform:none}.btn-ghost{background:transparent;color:var(--ink);border-color:var(--line)}.btn-accent{background:var(--accent)}.btn-accent:hover{background:var(--accent-deep)}.home{display:grid;gap:1.15rem}.home-hero{display:flex;align-items:flex-end;justify-content:space-between;gap:1.5rem}.home-copy h1{margin:.15rem 0 .45rem;font-family:var(--font-display);font-size:clamp(2.2rem,4vw,3.15rem);letter-spacing:-.05em;line-height:.95}.home-copy p{margin:0;max-width:34rem;color:var(--ink-soft)}.home-stats{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:.7rem}.stat{min-width:8.75rem;padding:.8rem .95rem .85rem;border-radius:16px;background:#ffffffb8;border:1px solid var(--line);box-shadow:0 12px 28px #0e17140d}.stat-label{display:block;font-size:.7rem;letter-spacing:.1em;text-transform:uppercase;font-weight:600;color:var(--ink-soft)}.stat strong{display:block;margin-top:.2rem;font-family:var(--font-display);font-size:1.7rem;letter-spacing:-.04em;line-height:1}.stat-detail{display:block;margin-top:.35rem;font-size:.78rem;color:var(--ink-soft)}.stat.ok strong{color:var(--accent-deep)}.stat.bad strong{color:var(--danger)}.home-toolbar{display:grid;gap:.7rem;padding:.7rem;border-radius:18px;background:#ffffff8c;border:1px solid var(--line)}.segment,.toolbar-row{display:flex;flex-wrap:wrap;gap:.4rem;align-items:center}.home-toolbar .segment{flex-wrap:nowrap;overflow-x:auto;padding-bottom:.1rem;scrollbar-width:none}.home-toolbar .segment::-webkit-scrollbar{display:none}.home-toolbar .chip{flex:0 0 auto}.chip,.select,.search{border:1px solid var(--line);background:#ffffffc7;border-radius:999px;padding:.42rem .85rem}.chip{cursor:pointer;color:var(--ink-soft);font-weight:600;font-size:.88rem}.home-toolbar .chip.active{background:var(--accent);color:#fff;border-color:var(--accent)}.search-wrap{position:relative;flex:1;min-width:min(220px,100%)}.search-wrap:before{content:"";position:absolute;left:.85rem;top:50%;width:.7rem;height:.7rem;border:1.5px solid var(--ink-soft);border-radius:999px;transform:translateY(-60%);pointer-events:none}.search-wrap:after{content:"";position:absolute;left:1.45rem;top:58%;width:.38rem;height:1.5px;background:var(--ink-soft);transform:rotate(45deg);pointer-events:none}.search{width:100%;min-width:0;padding-left:2.15rem;background:#fff}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.ticket-board{padding:.35rem .45rem .45rem}.board-note{margin:.7rem .8rem}.ticket-list{list-style:none;margin:0;padding:0}.ticket-row{width:100%;display:grid;grid-template-columns:4px minmax(0,1fr) auto;gap:.9rem;align-items:start;text-align:left;padding:.9rem .7rem .9rem .35rem;border:0;border-radius:14px;background:transparent;color:inherit;cursor:pointer}.ticket-row:hover,.ticket-row:focus-visible{background:#0f766e0f;outline:none}.source-rail{align-self:stretch;min-height:2.5rem;border-radius:999px;background:var(--line)}.source-rail.source-campdesk{background:var(--campdesk)}.source-rail.source-ernsthaus{background:#64748b}.ticket-kicker{display:flex;align-items:center;gap:.45rem}.ticket-number{font-size:.78rem;color:var(--ink-soft);font-variant-numeric:tabular-nums}.ticket-title{display:block;margin-top:.28rem;font-weight:600;letter-spacing:-.02em}.ticket-preview{display:block;color:var(--ink-soft);font-size:.88rem;margin-top:.15rem}.ticket-meta{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:.35rem .45rem;max-width:16rem;padding-top:.1rem}.ticket-requester,.ticket-meta time{flex-basis:100%;text-align:right;font-size:.82rem}.ticket-skeletons{display:grid;gap:.45rem;padding:.45rem}.ticket-skeletons span{display:block;height:4.4rem;border-radius:14px;background:linear-gradient(90deg,#0e17140a,#0e171417,#0e17140a);background-size:200% 100%;animation:shimmer 1.15s ease-in-out infinite}.badge{display:inline-flex;align-items:center;gap:.3rem;border-radius:8px;padding:.18rem .55rem;font-size:.75rem;font-weight:600;border:1px solid var(--line);background:#ffffffbf}.badge.source-campdesk{color:var(--campdesk);border-color:#0f766e59}.badge.source-ernsthaus{color:var(--ernsthaus);border-color:#33415559}.badge.priority-urgent,.badge.priority-critical,.badge.priority-high{color:var(--danger)}.badge.status-open,.badge.status-in_progress{color:var(--warn)}.badge.status-resolved,.badge.status-closed{color:var(--ok)}@keyframes shimmer{0%{background-position:100% 0}to{background-position:-100% 0}}.detail-grid{display:grid;gap:1rem}@media (min-width: 900px){.detail-grid{grid-template-columns:minmax(0,1fr) 17rem}}.messages{display:grid;gap:.75rem}.message{border:1px solid var(--line);border-radius:12px;padding:.85rem 1rem;background:#fff9;animation:rise .35s ease both}.message header{display:flex;justify-content:space-between;gap:.75rem;font-size:.82rem;color:var(--ink-soft);margin-bottom:.35rem}.message.internal{border-style:dashed;background:#0f766e0d}.stack{display:grid;gap:.75rem}.field label{display:block;font-size:.78rem;font-weight:600;margin-bottom:.3rem;color:var(--ink-soft)}.field select,.field textarea,.field input{width:100%;border:1px solid var(--line);border-radius:10px;padding:.65rem .75rem;background:#fffc}.muted{color:var(--ink-soft)}.error{color:var(--danger)}.empty{padding:2rem 1rem;text-align:center;color:var(--ink-soft)}@keyframes rise{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}@media (max-width: 860px){.home-hero{flex-direction:column;align-items:stretch}.home-stats{justify-content:stretch}.stat{flex:1 1 8rem}.ticket-row{grid-template-columns:4px minmax(0,1fr)}.ticket-meta{grid-column:2;max-width:none;justify-content:flex-start}.ticket-requester,.ticket-meta time{flex-basis:auto;text-align:left}}@media (max-width: 720px){.topbar{padding:.85rem 1rem}}
